Business representation for website and WhatsApp
Your Business Deserves a Digital Employee.
Not another chatbot.
Train one intelligent employee to represent your business across your website and WhatsApp. It answers questions, recommends your products or services, follows your business rules, and knows when to involve your team.
Questions
Offers
Rules
Handoff
Digital employee
Yammi for your business
24/7 Availability
A digital employee that can answer customer questions even when your team is busy.
Unified Context
One business WhatsApp across website and WhatsApp conversations.
Outcome Focused
Move more customer conversations toward purchase, booking, support, or handoff.
One Employee
One Employee. Every Conversation.
Whether customers visit your website, message you on WhatsApp, or return weeks later, Rootel represents your business with the same knowledge, personality, and business rules.
Represent Your Business
Teach Rootel about your business, not just your FAQs. It understands your offerings, policies, tone, and business rules.
Engage Customers
Turn website visitors into conversations, answer WhatsApp enquiries instantly, and help customers throughout their journey.
Grow With Confidence
Improve customer experience, reduce repetitive work, and give your team more time for conversations that need human expertise.
How It Works
Train Once. Deploy Where Customers Talk.
Rootel keeps setup simple: business identity, knowledge, rules, review, and deployment. No separate chatbot projects for each channel.
01
Name Your Employee
Set the employee name, supported languages, business personality, and customer-facing role.
02
Train Knowledge
Add website URLs, documents, catalog details, AI rules, and business rules.
03
Review Conversations
Test replies in website and WhatsApp-style previews before deployment.
04
Deploy Channels
Deploy the same employee to your website, WhatsApp, or existing WhatsApp setup.
05
Control Access
Choose which connected tools the employee can read from or act through.
Conversation continuity
No disconnected chatbots. No forgotten conversations.
Website and WhatsApp conversations stay connected to the same business knowledge, customer context, and next best action.
Website visitor
same business memory
WhatsApp enquiry
same business memory
Customer asks about a product
Website now, WhatsApp follow-up later
Business rule applied
Do not promise same-day delivery after 5 PM. Offer next-day delivery and hand off if customer asks for exception.
Employee brain
Priority: business rules, AI rules, integrations, training knowledge, catalog, customer facts, then general reasoning.
Catalog
Recommend matching item
Customer
Continue on WhatsApp
Team
Handoff if exception
Business Outcomes
Built for Shops, Stores, and Service Businesses
Rootel helps businesses that sell products or services turn more customer questions into clear next steps.
Sales Conversations
Answer product or service questions, recommend the right option, and guide interested customers to the next step.
Explore use caseCustomer Support
Handle repetitive questions, policies, availability, order status, and handoff when a person is needed.
Explore use caseService Booking
Help service businesses collect requirements, explain availability, and move customers toward booking.
Explore use caseFollow-up
Remember customer context and continue conversations across website and WhatsApp without starting over.
Explore use caseEvery customer conversation is an opportunity.
Not every business gets a second chance. Rootel helps ensure the first conversation becomes the beginning of a lasting relationship.