Intelligence
Measure What Your Conversations Are Delivering
Rootel focuses on conversation business outcomes, not just activity counts. Understand where your growth is coming from.
Lead Detection
Identify potential leads and their sources (WhatsApp, Web, Voice) automatically via AI.
Lead Conversion
Track how many conversations turned into outcomes like bookings or purchases.
Response Efficiency
Monitor response and resolution times to ensure your agents are performing at peak speed.
Retention Indicators
Identify repeat interactions and engagement frequency for returning customers.
Conversion Funnel View
Visualize where customers drop off in the conversation. Track progress from incoming interaction to confirmed action.
Incoming Conversation
First touchpoint on any channel.
Qualified Interaction
AI identifies business intent.
Intent Confirmed
Customer agrees to specific action.
Action Taken
Booking, purchase, or handoff completed.
Agent Performance
98% Accuracy
Sentiment
Positive
Intent Clarity
High
Business Impact Dashboard